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2017 TIR Conference Presentations

Dianne Gardiner & Adam Franks - Bastion Latitude

Customer Insights

Dianne and Adam provided an update of the Tasmanian IGA Shopper Experience Research – wave 1. What are the Tasmanian weaknesses and what are our strengths?

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Alexandra Dicke – Head of Business Intelligence Coca Cola Amatil

Ali has more than 12 years’ experience in customer loyalty, advanced analytics and business consulting. She has analysed transaction level data from more than 250 retailers, providing business consulting services to identify profitable growth opportunities.

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Steve Taylor is the Regional Operations Manager of Fonterra in Tasmania.

Steve is responsible for the two manufacturing sites in Spreyton and Wynyard. Steve will introduce Fonterra’s business globally, within Australia and specifically it’s Tasmanian operations and community groups.

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TIR & SIW Business Update - Grant Hinchcliffe TIR

Grant’s presentation focuses on the progress of the IGA brand in Tasmania including the promotional program, advertising and marketing strategies, group sales results and rebates.

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Online Disruption – Marketing & online shopping trends - Nathan Males - Myfoodlink

Nathan explores online marketing and retailing opportunities for grocery retailers and customer trends including the possible impact of Amazon Fresh when they commence operation in Australia later in 2017.

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Retailers Electronic Food & Safety Systems
Joe Giblin – Icon Global & David Holt – Metcash Food Safety

Icon Global Link (IGL) has been working with IGA Retailers, TIR and Metcash developing REFSS (Retailers Electronic Food & Safety Systems) to manage Food Safety and Trade Measurement Standards. The IGA State Boards, Metcash and IGL have worked on a system to provide the network a discounted package.

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The Ritchies Story - Fred Harrison CEO – Ritchies IGA

Since joining Ritchies as a trolley boy in 1975, Fred Harrison has seen Ritchies grow from three sites on the Mornington Peninsula in Victoria to become Australia’s largest independent grocery chain.

Fred shares some of his vast experience and insights.

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Energy – Price Trends and Sustainability - Mark Searle – Key Energy & Resources

Mark will discuss the current upward spiralling trend in retail energy costs that are almost double that of our existing contracts. He will also suggest where we are likely to stand at our next contract tender in 2018 and how we can minimise energy costs with LED and solar generation.

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Jason Cunningham – Business Growth Expert

Jason Cunningham is an author, entrepreneur, industry commentator and engaging keynote speaker who has inspired thousands of business owners to build a better business, make money and achieve the lifestyle they aspire to.

Jason loves nothing more than sharing his business success insights with a full house of other owners, managers or dreamers.

Purchase Jason's book

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